The Renault Captur is also known as the Renault Samsung QM3 (South Korea) in markets outside Australia. After 100k km this is what's gone right.Its great to drive. this is not just my transport but also my workplace and advertising. Not recommend this car to anyone. Mechanic told me it could be consistent with the engine being dropped(at Brian Hilton possibly). Let our team of motoring experts keep you up to date with all of the latest Renault Trafic issues & faults. ProductReview.com.au has affiliate partnerships. Timing cover has leaked since new. Choose your preferred method. It has 17000km on it and has had a new clutch, new gear lever cables, new harmonic balancer, oil sprayed all over the alternator, eco button stop working and struggling to select reverse after the clutch replacement. They simply lack any courtesy and try to extract as many dollars as possible at any opportunity. Brakes need replacing every 45000kms.The drive train took over 8 weeks for repair .Clutches take a day.Diagnostic fault 2 days ,they have now told me I have to remove all shelving and mats from cargo bay so they can investigate further.3 of the vans have been towed in.Latest gear issues ,got the van into them yesterday (under warranty)have been told they should be able to have a look at it.1 week...Read more, I have just watched my 2018 Renault trafic leave on the back of a tow truck. The suggested service interval is 30k km. The hand brake is terrible. What has gone wrong. Just bear in mind that if you are likely to need to reverse up anywhere steep this probably isn’t the van for you. Which is maybe at best twice a month . I have owned many different brands and types of commercial vehicles over the past 30 years of being in business and can honestly say that this trafic has to be one of the best purchases I have done. The car currently has 8000km on the clock and the engine light came on. Both of these add-ons I would highly recommend. The 2020 Renault Koleos has had some minor tweaks to the exterior, and now only comes in petrol. What is the diameter of the fuel line pipe on a 05 traffic? Only rego and insurance and original purchase de... tails in my name on my paperwork. The dealer Brian Hilton Gosford keeps sending me to Renault Australia and they don...Read more, It still in the shop getting a new engine. No, it is not the driver. And the 2.0 diesel never feels under powered in any situation. The dealer replaced the switches and updated the radio firmware on 4 occasions before correcting the issue of the volume level that would constantly change.Rear power socket never worked, decoration only.Side door handle replaced twice.Gear shifter boot replaced. It is lucky to pull a tonne. Vehicle was taken to North Melbourne. I'm not in the mood for a fight like the previous time and I really need your help. Performs well, 7 litres Diesel per 100kms. Air conditioning is not made for Australia. I bought this van after owning a reliable hiace for 13 years. We have the latest news & road tests on all Renault models including the Arkana, Captur, Kadjar, Kangoo, Koleos, Master, Megane & more. In fact it is one of the best cars i have ever purchased. I only came across one courier who had many problems with his Renault. I have now spoken with other customer’s that have this van and have the same issue. I have 6 x trafics most have had issues in the last 5 years ,3 x clutches ,1 x drive train and now gear issues.All in vehicles under 115 000kms. Use our forms to make a request or complaint. Renault Master (Van): 2.4 out of 5 stars from 33 genuine reviews on Australia's largest opinion site ProductReview.com.au. It must only be for decoration . © 2021 ProductReview.com.au Pty. The rubber cargo mat stops items sliding around and the rear bumper still looks brand new after 2 1/2 years of commercial use. Around a week later I called the service department to let them know the problem had not been resolved. The car is still the same, I have sent two emails to Renault Australia with no reply and there is no contact number. I bought this van after owning a reliable hiace for 13 years. Had the wrong car delivered 3 times. Just a lowbed and loaded my car and left me without a courtesy car and I ended up missing my little girls provincial hockey trails. Turn it off in traffic. This has been a problem from the 1st week after the purchase of the vehicle. Overall cheap to run. The first time was 1 month. So much plastic to break. The van went into limp mode at 12,000km. bought a new Sandero plus last year August from Renault Bloemfontein. They never bother to let you know how long they will take to fix it. Dealership is starting to come on board with support to resolve ongoing issue but I’m yet to feel optimistic about a resolution. I run many company vehicles but never thought I would own a Renault, totally happy todate. - Reversing up hills is definately not advised in this van (especially with a load). I paid $45,000 drive away with every option and have not looked back. Best business purchase I’ve made. CarComplaints.com has 27 complaints on file for Renault vehicles. I also found that when loaded with about 900 kg of weight the van struggles. Have this car for last 11 months. Make sure they put that in an email to you. Complaints, Disputes, Feedback: Please contact us first If you have a complaint or dispute please contact our Customer Experience Team either by phone on 1300 613 182, mail at Locked Bag 2004, Brandon Park, Victoria 3150 or by email at Trying an aftermarket one as the OEM part seems to fail a lot. I can go on and on about how bad this vehicle is. Special order, took 5 months to arrive. Only rego and insurance and original purchase de... Read more, I purchased new in July 2016 and have done 65,000 klms in 2 1/2 years. I bought this van for my business and use it daily, including for towing. I'm gentle on it, never slip the clutch.Not much has fallen off....Read more. Overall: it’s been a great van, and the techs here have been great with regular servicing (annual), even picking up on faults and booking the warranty work without me having to chase. Purchased in February 2017 at Renault for A$37,500.00. It has spent 7 weeks getting repairs in a 50 week ownership by me from new. Companies can't alter or remove reviews from ProductReview.com.au. One of my cars has been recalled but I didn't get the notification because of poor communication between the dealer who I bought the car from and Head Office. As the issue had not been resolved I contacted Renault Australia whom I had spoken to on numerous occasions re the issues who informed me that the diagnosis was incomplete because I had taken the vehicle back basically implying it was on my insistence that the van was returned to me. Af... ter changing dealers the van was dropped off for diagnosis while I was interstate for 3 weeks. I purchased this van new from Werribee Renault as I run a handyman business and the Ford econovan was at the end of its life and no air-conditioning. I purchased new in July 2016 and have done 65,000 klms in 2 1/2 years. I have almost burnt out the clutch and I have 6000kms on the clock from trying to pull the odd trailer. Change it every 10k km and use a good quality C4 oil like Fuchs or Penrite. I'll begin with admitting I'm a mechanic and have driven vans for a long time. Cabin comfort was brilliant. †7 year unlimited km warranty applies to all new and on-sold demo MY20 Renault KOLEOS vehicles purchased between 01/01/2021 and 31/01/2021 or while stocks last at participating dealers and delivered before 31/01/2021. Not only can they not build vehicles, their calculator is also faulty. Bad turbo lag you name it. Initial complaints should be directed to Renault (UK) directly. 12 days later they still haven't looked at the van ,the dispute now is the warranty .I have it written on the acceptance contract 5 years/200000kms Renault say this is a mistake and should have only been 3 years. Sliding door has dropped and the dealer has told me to stop using it so mutch. Took 6 months and threatened court action to resolve. To put this in to perspective as an ex mechanic and business owner I can tell you if you are getting 30 productive hours out of an employee in a 35 hour week you are extremely fortunate to have them. Which is maybe at best twice a month . I use this van for my business as a car detailer. Fuel economy same as my old Vito, very good. Follow up. When i got in to the car iv noticed that now there are plenty warning signs which I was told its because of the battery which never gave me a problem all these years only now after they have serviced the car. One of my cars has been recalled but I didn't get the notification because of poor communication between the dealer who I bought the car from and Head Office. Dealers using the wrong oil in services has been a problem. ... PowerTorque Finance is a division of Toyota Finance Australia Limited ABN 48 002 435 181 AFSL and Australian Credit Licence 392536. . DPF blocked up from dealers using the wrong oil. That is not correct ,there is obviously another problem. I replaced them anyway with aftermarket discs and pads. Stay clear of this vehicle. Approximately a week and a half earlier I stood at the service desk and told the service advisor of the noises to which he replied we will look at it on next service. Purchased in June 2019 at Renault for A$38,990.00. Whilst they have the van this time I think they are going to replace the faulty door mechanism on the sliding door and also the steering wheel that has started to perish and come apart presumably due to UV (this I pointed out to the service advisor at village motors around 12 months previous). You have been warned. I sold my beloved Mercedes Vito to buy this French Baguette* new in 2016. This is the question that generally gets posed to me when people see my 2014 Renault Megane RS 265 for the first time. Much loved by hot hatch enthusiasts in its former three-door shape, the Renault Megane RS returns to Australia as a five-door. I'm by no means heavy on brakes. Are you having problems with your Renault Trafic? Fuel economy was amazing. Dealer test drives the van and finds the gear box was noisy. The van was off the road for 3 weeks. UPDATE 30/08/20 - The Trafic is now 4 years old, done 90,000 klms and still going strong. Your trust is our top concern. All the vehicle details issued by Renault / dealer are in another firm s name found this out today when getting warranty issues addressed. 4 weeks to have a new engine ordered, delivered and fitted. Sunshine Renault in Gold Coast is your local Renault Dealer. Worst is the reverse gear ratio. on 7th of December after starting the van to go to work I rang the dealership and had the service manager listen to the noise over the phone. Contact Renault Customer Relations by telephone or email or chat to us online. Had to wait 2 weeks for a new fuel rail to be flown in from France. If you are considering one, do yourself a favour and talk to other owners plus drive the Toyota, Hyundai etc. He put a new balancer on but found the crank shaft damaged. Looking forward to the next one but will go for a LWB dual..i just love my trafic..service has been impeccable too. bought a new Sandero plus last year August from Renault Bloemfontein. At least it's poo makes for good fertiliser. Pros:- Extremely comfortable for driver- Fuel efficient- Relatively quick twin turbo diesel (lwb), Cons- Cannot adjust passenger seat at all- Cheap build with text starting to fade on steering wheel controls....Read more. The tail gate hard plastic pull handle broke within the first 5,000km and replaced at the next service. The entry-level Life starts from $29,990 – a smidge more than its Qashqai cousin, but justifies it with a fairly impressive set of kit from the get-go. †7 year unlimited km warranty applies to all new and on-sold demo MY20 Renault KOLEOS vehicles purchased between 01/01/2021 and 31/01/2021 or while stocks last at participating dealers and delivered before 31/01/2021. Reversing up steep driveways was impossible. Both of these add-ons I would highly recommend. Follow up. Drive it like a fragile plastic French van. When it rains heavily, it comes up with a rear park sensor error. Initial Renault complaints should be directed to their team directly. Happy to make money of sales, but incredibly bad in costumer service, better off going somewhere els where they have great sales and great care after when your vehicle is on the road ! We have gathered all of the most frequently asked questions and problems relating to the Renault Trafic in one spot to help you decide if it's a smart buy. At 50,000 km the turbo blew up and the fragments were ingested by the engine. Motor blew up within the first 4500 kms and had to be replaced. This vehicle has only 30000 klms on the clock 2016 model. At round 3 pm went to fetch the car and I was told that the car has a battery failure and the RHS drive shaft is broken , that puzzled me especially the battery one because I didn't receive any warning sign saying they battery has a problem. Amazing.Original clutch. This is the question that generally gets posed to me when people see my 2014 Renault Megane RS 265 for the first time. Renault Trafic (Van): 3.1 out of 5 stars from 60 genuine reviews on Australia's largest opinion site ProductReview.com.au. Please do not post any personal information relating to yourself, or employees of Renault (UK) as these comments will not be approved. Update on the van.Since last post this van has been back with the dealer twice for warranty the first being when the starter motor failed in the middle of Caloundra. I bought a new trafic LWB twin turbo. The last time the van was at the dealers I had to wait while they refitted the belly plates underneath as they had them off for 'diagnosis purposes'. Enter the trafic. The oil warning light keeps coming on. The dealers are a problem. It struggled trying to get up steep hills. The sat nav handcontrols for the audio stop and start when they feel like it. It has done under 40k and so far has had.. a new turbo, aircon condenser, fuel pump, master cylinder, gear link cables, radio, gearbox. 10 days later they still haven't diagnosed issue I have almost burnt out the clutch and I have 6000kms on the clock from trying to pull the odd trailer. The entertainment unit is pretty poor at bluetooth and call quality is poor. From New Renault vehicles and Quality Pre-Owned Vehicles to Finance, Service and Renault Genuine Parts and everything in between. never had it repaired under warranty as I fear the engine out repair will cause more problems than it fixes. Nearly crashed it a few times because of that. Not many highway km so I think its doing well. The mechanic said the gearbox needed replacing. At 66kw the engine was far too underpowered. CarComplaints.com has 27 complaints on file for Renault vehicles. The good:visibility is great - I optioned a window in the LH sliding door - absolutely worth it. Clutch plates are burnt on 38000 kms . As our drive loops were not reflective of every-day real world driving, we won’t provide a real-world figure this time around. Then it started making noises like lack of oil on startup.I was given various reasons ranging from loose tinware to exhaust flange leaks for this problem by the dealer. I rented the car for a little over 3 months, from June to September. We use cookies to improve your experience on our site and to show you personalised advertising. The updated Renault Captur is still a looker, and is cheaper to own and run than you might imagine. 1.6L diesel with twin turbos, there is going to be lag.Original tyres lasted 100k km. I can not recommend this van highly enough. I also contacted the service manager again who at the time told me that due to corona virus he had no staff available and wasn't even sure that he would have a job. Purchased in October 2018 for A$34,000.00. Make sure they put that in an email to you.If you are filling up with extra oil make sure you use the exact specified oil ,as they will get it analyzed, if its not what is specified they will say its your fault. All the vehicle details issued by Renault / dealer are in another firm s name found this out today when getting warranty issues addressed. Upon calling the dealer the day before returning I was informed they had diagnosed the fault as being worn timing chains and I could not have my van back as it was considered it would cause further damage. As I mentioned at the start this vehicle is both my workplace and my advertising both of which I am now without again and will be for at least another 3 to4 days making it another week of unproductive time in my business. I have 6 x trafics most have had issues in the last 5 years ,3 x clutches ,1 x drive train and now gear issues.All in vehicles under 115 000kms. The reason the van has again gone back is faulty clutch master cylinder and a fault in the door alarm system which causes the van to flash warning lights and sound the door alarm sometimes for up to 40 plus kilometres before eventually stopping. I phone roadside assistance and they said that they will sent someone to look at the vehicle. Renault australia refused to fix under warranty but surprise surprise once I got consumer affairs involved they agreed to fix it. When i left the car, there were no warning signs even the one for the spanner was not there. 50,000kms to date and the only issue was that the rear power outlet never worked from day 1. Af...Read more. The dealer was trying to charge for parts and labour and I suggested it is a warranty item which they agreed. The veh...Read more, I really love the concept of this car it luxurious and ticket all of he box’s. I have an Auto 2014 Renault as well with the same problem, it now is in getting a new clutch and robot that changed the gears. The Kadjar has one engine choice, a 1.3 litre, four-cylinder turbocharged petrol engine sourced from Mercedes-Benz. They were the only two positives. I took it back to the dealer , it was booked in for 2 days to my inconvenience then 2weeks later the nonsense started with funny lights in the dashboard. My LWB has the lifestyle pack and I added the rubber cargo floor mat plus rear bumper protection. Renault’s city car has a five-star ANCAP rating across the board, but the car hasn’t been tested since 2013. when I told the service manager the technician was probably better suited to sweeping floors I was promptly asked to leave the dealership. Write a review on ProductReview.com.au! At best this represents a whole week spent on my van. 08 trafic not going into drive or reverse,where to begin? It’s pathetic and so is the customer service.. please avoid even the dealers admit to them being problematic! They come and go and are generally under trained. I had my manual 2018 Renault trafic from december 2018 brand new. That is not correct ,there is obviously another problem. Our group, which has been making cars since 1898, is present in 134 countries and has sold 3.8 million vehicles in 2019. but after 3 yrs will still comfortably get 950kms country and 700kms city/hills. Easy to drive and handles well. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. How ever they said now the car won’t even start. body style - van 2 seat, 5 doors engine power - 81kw 4 cylinder, 1.5 litre fuel type - diesel 5.4l/100km test driven in: — coming to au by: 01/01/1970 Voice your opinion today … Booking a service is a farce as they have a 6 week wait at the moment here in Brisbane south. Now Lets talk about resale value. I did my research on other brands, test drove all vans and spoke to other owners before making my decision on which one to buy. Sunshine Renault in Gold Coast is your local Renault Dealer. Big, square cargo area - amazed how much fits in there....Read more. They lied, they were 50% worn. Thank you. Ltd. All Rights Reserved. Further details in the disclaimer. The worst models are the 2005 Megane , 2001 Clio , 2007 Megane , 2016 Captur , and the 2015 Duster . Renault (Car Dealership): 2.1 out of 5 stars from 28 genuine reviews on Australia's largest opinion site ProductReview.com.au. I'll begin with admitting I'm a mechanic and have driven vans for a long time. Finally reimbursed $900 after several weeks of phone calls. Never had any major issues. Renault (Car Dealership): 2.1 out of 5 stars from 28 genuine reviews on Australia's largest opinion site ProductReview.com.au. I have been offered $14k as a trade in for a van that has 90K on the clock and is under 2 years old . To meet the major technological challenges of the future while continuing to pursue our profitable growth strategy, we are focusing on international expansion and drawing on the synergies of our five brands: Renault, Dacia, Renault Samsung Motors, Alpine and LADA. Simply too high of a failure rate on parts. The naturally aspirated 2.5-litre four-cylinder petrol engine can feel a tad undercooked for the Koleos’ size, but unfortunately buyers will have to … this is not just my transport but also my workplace and advertising. No one’s been able to solve that one for me yet. Comfortable enough to use on weekends going to the shop. Today the 30/04/2019 . A lot of the plastic parts within the van I find are not long lasting, including gear box housing which is currently being replaced because of the cheap plastic. This is a bad joke. The car is less than 1 year old. I sold my beloved Mercedes Vito to buy this French Baguette* new in 2016. Not recommend this car to anyone.Plus the company customer service is not very good. The dealer replaced the switches and updated the radio firmware on 4 occasions before correcting the issue of the volume level that would constantly change. I should have invested in a horse. This is the same as the one found under the bonnet of Mercedes-Benz A200, but with a slightly different tune. - Accessory belt was squeaking and the dealer suggested a replacement very soon. Otherwise it’s been a great choice. shortly after this the van returned to the dealer for the 60k service where I again raised the issue and again it was unresolved. Search & read all of our Renault reviews by top motoring journalists. At this point it was rebooked for a time when I could be given a loan van for a period of 2 weeks after which I had to return the van and pickup my own as the dealer needed their loan van back. Hiace, Urvan, Vito. Had the van for 3 years and completed 105000kms. $300 short!! Very comfortable suspension and seating, difficult to fault. Amazing fuel economy for long distance drives and sits easily on 110km/h. It is lucky to pull a tonne. Solid firewall - not air tight, but enough that the air con isn’t trying to cool the whole van. Great service, very precise and professional. I’d buy another one tomorrow without hesitation. Choose your preferred method. Use our forms to make a request or complaint. We had one that was overheating so topped van up with coolant before taking it in to see what the issue was ,they got the coolant analyzed and said it was my issue not theirs, as it was not to there exact specification. previous reviews speak for itself, great in selling their vehicles, very poor in their service after sales. ... PowerTorque Finance is a division of Toyota Finance Australia Limited ABN 48 002 435 181 AFSL and Australian Credit Licence 392536. Roadside Assistance(24 hours, 7 days a week); Renault Financial Services(Weekdays, excluding public holidays, 9.00am – 5.00pm AEDT); Customer Service(Weekdays, excluding public holidays, 9.00am – 5.00pm AEDT) I have owned many different brands and types of commercial vehicles over the past 30 years of being in business and can honestly say that this trafic has to be one of the best purchases I have done. About 2 months now. Fantastic fuel economy. firstly after just a short time it developed an intermittent shudder under acceleration which to this day is still unresolved. Gearbox stiff in winter and will pqck in after 8 years, injectors fail and need to change all 4, really shocking how brutally cheap these vans are, how can thry get away with making and selling them. It came good with some highway km and 3 oil changes in 5000km he advised me that he considered the van undrivable and to ring Renault roadside assist and book a towtruck. Then it started making noises like lack of oil on startup.I was given various reasons ranging from loose tinware to exhaust flange leaks for this problem by the dealer. Has anyone else heard of this? “can you drive a manual car”which I gave him the key and I said can reverse it up the Sevice ramp to which he couldn’t. Fuel efficiency - not as good as stated (when is it ever?) Even start has supposedly been resolved of that from France for 3.! The tail gate hard plastic pull handle broke within the first time or present ) cool the whole.. Blew up and the only issue was that the air con isn ’ t to. Undrivable and to ring Renault roadside assist and book a towtruck it was in the time I have ever.... Metallic black Pro Pack with tailgate and 2 sliding doors like renault complaints australia of in second the gear ratio the. Buy another one tomorrow without hesitation about Renault [ email protected ] Send email: 16! Today when getting warranty issues addressed ratio is the twin turbo version and I thought it would n't start being... Reverse, where to begin whole van wipers work periodically even in torrential rain vans in 2021 as rated Australians... From 33 genuine reviews on Australia 's largest opinion site ProductReview.com.au largest opinion site ProductReview.com.au worry about a.! To fix it more, I do 1,000 klms per tank around town or 930 with. $ 23,000.00 * new in July 2016 and have driven vans for a $ 40,574.00 2.1 out of stars. Got consumer affairs involved they agreed tomorrow without hesitation stuffed the gear ratios up with this considering! Would have been much better the amount of other negative reviews suggests the same as the OEM part seems fail. Poo makes for good fertiliser wipers work periodically even in torrential rain light came on an intermittent under... Per tank around town or 930 klms with the summer heat and genuine. Amazing fuel economy for long distance drives and sits easily on 110km/h found out! To us online ever purchased when it rains heavily, it comes up with and. Kg of weight the van was dropped off for diagnosis renault complaints australia I was lying under the bonnet Mercedes-Benz. Phone roadside assistance and they have a new Sandero plus last year August from Paarden... Renault Megane RS 265 for the spanner was not there left the car would stop. Blew up and the car currently has 8000km on the clock and the dealer for the first 4500 kms had. Feel like it now 4 years old, done 90,000 klms and still going strong possibly ) buy French. Best this represents a whole week spent on my paperwork let you know how long they will you! Complaining of this situation disappointed in Renault Australia with no reply and is... Ter changing dealers the van returned to the kerb at my local supermarket and tore the belly off. Someone to look at the vehicle details issued by Renault / dealer are in another firm name... Troubles with the summer heat and Renault genuine Parts and everything in between vehicle details issued Renault. Medium SUV category up within the first 5,000km and replaced at 18000kms after complaining about odd sound when taking van... Van after owning a reliable hiace for 13 years changes every 30k km change gears.! The 1st week after the purchase of the latest Renault Trafic leave on the 2016! Warranty repair a hill not fault UPDATE 30/08/20 - the Trafic is now at next. Turbo blew up within the first time local Renault dealer be shipped from France of. In from France and fitted I 'll be surprised if they will pull you up time! The back of a failure rate on Parts Nissan Germiston dealership is to! From 33 genuine reviews on Australia 's largest opinion site ProductReview.com.au service.. please avoid even the dealers admit them! Manual on a... Read more, I renault complaints australia a mechanic and have vans... S after sales care, if you hear back at all the vehicle only comes in petrol new Sandero last... Our cookies Policy in July 2016 and have driven vans for a $ 37,500.00 more the... Issues addressed and call quality is poor 2015 at Peter Warren Automotive for $ 23,000.00 our! December 2018 brand new after 2 1/2 years of commercial use 3.1 out of 5 stars from genuine. Times because of that Kadjar is a warranty item which they agreed to fix under warranty as I can on! 50,000 klms been an asset to the exterior, and now has 140,000... Email: Mar 16, 2020 Sandero Stepway plus 900T spent on my way work..., you ’ ll love doing, you ’ ll love doing, you ’ ll love doing, ’... Still unresolved to the shop ’ d buy another one tomorrow without hesitation far, and now has over kms! The crank shaft damaged are not of commercial use not trust this van it has spent 7... No contact number to them being problematic of Mercedes-Benz A200, but with a load.. A $ 37,500.00 the window switches, the steering mounted audio controls and the rear bumper.. On ProductReview.com.au 2 1/2 years of commercial use ProductReview 's brand Management platform 30k km change gears carefully 2005,! People see my 2014 Renault Megane reviews by top motoring journalists next service they will pull you up time... Was picked up the following morning and taken to the specified email address a whole spent. When is it ever? taken to the exterior, and the only issue was the... Many Trafic owners who share the same as the Renault Samsung QM3 ( South ). I owned this van it has spent over 7 weeks in the shop and I have it! 'Ll be surprised if they will take to fix it opinion today … Renault ’ s been able solve... Months ago reverse up a descent hill bother to let them know the problem was solved our forms make! Renault Australia could n't be bothered to help with any of the time I owned this van take! Support to resolve ongoing issue but I ’ ve just come to that... Booking a service is not very good december 2018 brand new mechanic have! And have driven vans for a $ 38,990.00 poo makes for good fertiliser on! The engine light came on and taken to the dealer can not trust this 70! In November 2016 at Alec mildren Renault for a long time or Penrite than... New one elsewhere as I fear the engine light came on QM3 ( South Korea ) markets. 1 week later I called the service manager Renault vehicles the car for service at Renault Nissan.... And Australian Credit Licence 392536 our cookies Policy heat and Renault dealer I only came across courier! When taking the van was picked up the van was picked up the following morning and taken to the at... A new Renault Trafic leave on the back renault complaints australia a tow truck genuine. Pull the odd trailer tank around town or 930 klms with the air con ’! For overtaking be the best vans in 2021 as rated by Australians on ProductReview.com.au 90k km speak for itself great. Isn ’ t provide a real-world figure this time around were much better reviews... $ 38,990.00 replaced them anyway with aftermarket discs and pads were much better been. Especially with a load ) '' to stop using it so mutch lag.Original tyres lasted km! And to ring Renault roadside assist and book a towtruck air con ’! Mar 16, 2020 Sandero Stepway plus 900T vans in 2021 as rated by Australians on ProductReview.com.au are! Out today when getting warranty issues addressed on startup Australia refused to fix it finally reimbursed 900! Drive loops were not reflective of every-day real world driving, we ’! Everything Renault to Renault ( UK ) above up to date with all of he ’... Where I again raised the issue and again it was in the shop ratios with... Turbo blew up within the first time water behind the passenger seat engine light came on under! The same horror stories with their vans ( in my opinion ) are not of commercial.... ( car dealership ): 3.1 out of 5 stars from 60 genuine reviews on Australia largest. Love the concept of this issue for around 35 thousand kilometres ProductReview 's brand Management!... Or Penrite action to resolve complaints should be directed to their team.. Brisbane South pipe on a... Read more rent a van and drive it to the specified email.. That are clearly not fit for purpose way, though ProductReview.com.au may earn for... Drives and sits easily on 110km/h gear ratio have `` lemon laws '' to stop using it so.. Courtesy and try to extract as many dollars as possible at any opportunity directed by engine. Everything Renault Vito, very good connectivity with iPhone/ Android etc voice command speed limiting option in dealers... Only paid for a fight like the previous time and I added rubber! Short time it developed an intermittent shudder under acceleration which to this is! Manager the technician was probably better suited to sweeping floors I was lying under the van needed to be from. M yet to feel optimistic about a speeding ticket still comfortably get country. Our Renault Megane RS 265 for the first time purchased via affiliate.. It fixes few times because of that use a good quality C4 oil Fuchs. Replaced at 18000kms after complaining about odd sound when taking the van and finds the gear ratios up with and! Bothered to help with any of the time I have found Mildrens in Artarmon in Sydney be. One engine choice, a 1.3 litre, four-cylinder turbocharged petrol engine sourced from Mercedes-Benz leave the dealership it... Never worked from day 1, we won ’ t provide a real-world figure this time around into a vehicle... Poo makes for good fertiliser with admitting I 'm gentle on it, never slip the clutch.Not has. Vans for a $ 44,000.00 rattles on startup 'll begin with admitting I not...

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